英语索赔函的写作及常用表达

索赔函是指合同争议或纠纷发生后，受损一方向违约一方提出赔偿要求的信函。索赔条款主要包括五项内容:(1)简述事由;(2)陈述违约事实;(3)说明索赔理由;(4)陈述对方违约给自己带来的损失;(5)提出具体的索赔要求。

在写作索赔函前，应先认真研读买卖双方签订合同的相关规定细则和双方交易过程中有关的往来函电，以分清是非责任。提供足够的书面文件和有关方面的证明;提出索赔要求应合情合理，不漫天要价;应根据引起索赔的原因和不同的索赔情形选择相应的措辞和语气。

索赔函的常用表达如下:

We regret to inform you that your company failed to deliver all the cloth for order No.xxx，which unfortunately resulted in the fact that we were unable to complete the scheduled work.

We regret to inform you that due to unreasonable packaging and carelessness which unfortunately resulted in 5 million milk was concave and piercing damage.

Therefore we require your company to compensate us for the incomplete delivery as quickly as possible.

The terms of our compensation is the EUR/US price，total amount is...Please conform this by return.

I understand from my past experience with your company that this is an unusual situation，but it really brought me much trouble and loss，so I have to ask for your compensation for...(www.xing528.com)

Sample

Dear Manager，

While working in China for the past three years，I had always purchased gifts from the Eriendship Gallery for my Canadian friends.The quality and value had always been more than I could reasonably expect，and I have often recommended you store to others.

Last autumn，I was back in Canada，but I did not forget to mail-order some charismas gifts from your usual annual Eall Sales.After examining the gifts supplied to my order of November 2，I found that there was a distinct hole in the middle of one of the silk scarves.Although I remember that you apply a no-return policy to this kind of merchandise，I sent this silk scarf in a separate mailing yesterday so that you may see the damage for yourself.When you receive it I am sure that you will share my surprise and dismay.

I understand from my past experience with the Eriendship Gallery that this is an unusual situation.Will you kindly reconsider your no-return regulation with one of your loyal customers and replace the above mentioned silk scarf by mailing another one？I would be delighted to have it and present it to my friend for Christmas.

Yours sincerely

Bill Curl