1．常用于感谢的应答用语有：
You are welcome．
Don’t mention it．
It is my pleasure／My pleasure．
Not at all．
That’s all right．
I’m glad／happy that…
I’m glad you like／enjoy it．
…
2．常用于道歉的应答用语有：
Never mind．
It doesn’t matter．
Not at all．
That’s all right．
That is nothing．
…
3．常见的用于祝愿和祝贺的用语有：
Good luck！
Best wishes to you．
Have a nice time．
Congratulations！
Wish you a pleasant journey／success．
Merry Christmas！
Happy birthday to you．
…
而应答用语常有：
Thank you．
The same to you．
You too．
…
4．接受请求和邀请的应答用语有：
With pleasure．
I’d be happy／glad to．
No problem．
Good idea．(www.xing528.com)
…
拒绝请求和邀请的应答用语有：
Sorry，but…
I’d rather you…
Thank you，but…
…
5．常见的打电话的用语有：
Hello！May（Could）I speak to…？
Is that…speaking？
Hold on，please．／Hold the line，please．
Hello，who is it？
Can I take a message for…？
Hello，this is…speaking．
Hello，…is speaking．
I called to tell（ask）you…
…
6．劝告和建议的常用语：
You’d better（not）…
Shall we do sth．／Why not do sth．？
…
7．道歉、遗憾、同情及应答的常用语：
I’m sorry．
I apologize．
I beg your pardon．
Pardon me．
I’m sorry to hear that．
It’s a pity．
What a shame！
Not at all．
That’s all right．
It doesn’t matter．
Never mind．
Don’t think any more about it．
…
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