政府企业互动平台：企业咖啡时

Government affairs services

“凤凰鸣矣，于彼高岗。梧桐生矣，于彼朝阳。”

长期以来，双流都把优化营商环境作为高质量建设践行新发展理念的中国航空经济之都的“头号工程”，致力于打造新时代“企业最容易做生意的地方”。在双流，“亲商、爱商、优商、重商”融进了一道道明丽的微笑、一杯杯热腾腾的咖啡，看得见、摸得着。

Shuangliu has long made creating a better business environment a “top priority” of the highquality development of a Chinese capital of aviation economy in line w ith the new development philosophy. The district is comm itted to building the most business-friendly place.

企业咖啡时
Business coffee time

企业咖啡时
Business coffee time

企业咖啡时
Business coffee time

● 企业咖啡时

捧一杯咖啡，散一域清香，留一股温情。

“企业咖啡时”是双流为了进一步优化政务服务环境，以“咖啡文化”为载体，搭建的政府与企业的沟通交流平台，被誉为“‘最解渴、最提神’、让政企‘清’上加‘亲’”的咖啡。区委、区政府领导带队，面对面倾听企业诉求，了解企业困难，帮助企业纾危解困；区级部分负责人分行业、分主题、有针对性地与企业互动交流，如企业咖啡时·企业资源发布对接、企业咖啡时·以商招商等等。如今，这杯咖啡的醇香与温暖已经使众多商企受益。

企业咖啡时
Business coffee time

Bus iness Coffee Tim e

The Business Coffee Time（BCT） is a coffee culture-based communication platform between the government and businesses Shuangliu has established to im prove its government service environment. It is reputed as the “most thirstquenching and refreshing” coffee for “closer” and “cleaner” government-business ties. The district Party comm ittee and district government leadership lead team s to listen to the demands of businesses face toface, learn about their d ifficu lties, and help relieve their d istresses or problem s. Certain persons-in-charge at the d istrict level interact and comm unicate w ith businesses by industry and theme in a targeted manner, such as BCT Business Resources Release and M atchm ak ing and BCT Business-based Investment Promotion.

双流自贸区服务大厅
Shuangliu Pilot FTZ Service Hall

● 企业幸福中心

“幸福就要温馨，要有暖色！”为了让企业和员工遇见“幸福”，充分感受到双流优越的营商环境，让双流成为企业幸福之地，双流专门打造了全国首创企业服务品牌——企业幸福中心。

它不仅集“企业服务载体窗口、科创孵化高端平台、产业生态示范引领”三大功能于一体，还与“企业咖啡时”相呼应、相互补。这里不仅有专职的“幸福金管家”和“幸福大使”为企业主动送信息、送政策、送服务，还会时常举办“产品线下展示与发布、城市峰会、产业论坛”等活动，以促进产业上下游和协作关联企业的融合发展。

En te rp rise Hap p iness Cen te r

The Enterprise Happiness Center（EHC）, a business serv ice b rand first created by Shuangliu, has three functions, i.e. a business service vehicle or w indow, a high-end sci-tech innovation incubator, and a leading industrial ecosystem exam ple. The center echoes and complements w ith the BCT. EHC has full-time “golden happiness butlers” and “happiness ambassadors” who actively inform businesses of relevant information, policies and services. A lso, the center often organizes various events, including off line product display and release, and urban summ it and industry forum, w ith a view tofacilitating the integrated development betw een business partners and associated companies upstream and downstream along the industry chains.

政府服务
Government affairs service

成功举办企业家年会营造良好营商氛围
Holding an annual meeting for entrepreneurs to foster a sound business atmosphere

● “一站式”审批

“好雨知时节，当春乃发生。随风潜入夜，润物细无声。”优质的政务服务正如一场知时的春雨，不断地滋润着双流商企的成长。

空港自贸企业服务中心，是双流设立的全国首个承接省、市、区三级审批事项的企业服务中心。这里不仅能办理个人审批业务，还能提供针对企业的行政审批和相关涉外服务，实现1013项涉企审批事项“一站搞定”。

O ne-s top ap p rova l p ro cedu res(www.xing528.com)

The Airport FTZ Business Service Center in Shuangliu is the first business service enter that undertakes approval m atters at three levels（i.e. provincial, municipal and district levels） in China. The center not only processes personal approval matters, but also offers business-related adm inistrative approval and relevant foreign-related services. This is a one-stop service center for 1,013 business-related approval matters.

四川省成都市双流区空港自贸企业服务中心综合窗口服务人员正在进行办件服务
Staff at the comprehensive window of Shuangliu Airport Free Trade Enterprise Service Center is providing services.

政务服务
Government affairs service

● 办事不出功能区

“梧高凤必至，花香蝶自来。”

通过“局区合一”体制机制改革的推动，双流区将“职能局”下沉，把与企业需求密切相关的政务事项纳入了功能区综合服务，由部门多头办理变为功能区直接办理。如今，便捷、贴心的政务服务已是双流的常态：181项涉企审批服务事项集中到了产业功能区，146项审批服务事项下沉到了镇街，企业在双流办事已然不出功能区。

A ll app rova l au tho rities de lega ted to the fun c tiona l zone

Through the “government authority and functional zone in one” institutional reform, Shuangliu has delegated the authorities of “functional authorities” by including government affairs closely related to the needs of businesses in the integrated services of functional zones. It means a shift from multiauthority processing to direct processing w ithin the functional zone. As a result, 181 business-related approval services and matters have been centrally delegated to industrial functional zones, and 146 to townships and sub-districts.

● 政府首席代表和企业联络员制度

政务服务
Government affairs service

“企业是主体，政府是服务部门，各级干部是服务生。”

为了进一步优化营商环境，切实做到企业办事“一点切入”，企业诉求“一站到位”，双流创新建立了政府首席代表和企业联络员制度。在咖啡的氤氲清香之间，企业负责人与政府“服务生”围桌畅谈，聊诉求、谋发展、话未来。这是双流政企互动的生动画面，也是在双流时常可见的温馨场景。

The CGR and CLO sys tem

Shuangliu has established the innovative chief government representative（CGR） and corporate liaison officer（CLO） system tofacilitate “oneon-one” targeted and convenient governmentbusiness communication. This move is intended to create a better business climate, effectively offer a “single point of entry” for businesses, and provide “one-stop” solutions to their demands.

成都双流国际空港进境指定监管场地（口岸）推介会
Chengdu Shuangliu International Airport Entry Designated Super vision Sites ( Por ts ) promotion meeting

网络理政
Governance by Internet

开通企业服务热线
Opening enterprise service hotline

● 企业投资项目承诺制

项目是经济建设的“牛鼻子”，而项目促建则是促进产业发展的“加速器”。

得益于企业投资项目承诺制的全面推行，双流再度演绎了一场“速度与激情”。曾经的“系列审批”变为“一纸承诺”，企业投资项目开工前行政审批手续承诺时限由197天缩短为60天，承诺时限提速率达到69.5%，赢得了企业好评，也让企业投资项目承诺制经验在全省推广。

The co rpo ra te inves tm en t p ro je c t comm itm en t sys tem

The full roll-out of the corporate investment project comm itment system has turned the previous “serial approvals” to “a letter of undertaking”. The comm itment timeframe for pre-commencement adm inistrative approval procedures of corporate investment projects has been reduced by 69.5% from 197 days to 60 days. This move has received favorable comments from businesses.

“水深则鱼悦，城强则贾兴。”营商环境的优化只有“最新版”，没有“最终版”，双流的营商环境一直在升级。《办事指南二维码合集》、“不打烊”“互联网+政务服务”O 2O自助体验区、“五人制”审批模式、“营商环境观察员”制度等，更多的特色政务服务值得体验。