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客房服务场景实用英语

时间:2023-05-28 理论教育 版权反馈
【摘要】:你一定要会说的场景句1.怀特先生,要我带您过去吗?We’re at your service at any time.带客进房A:May I show you to your room,Mr.White?我是楼层服务员。请问711号房在哪儿?早上好,你是客房服务员吗?Yes,it’s 1204.可以,是1204号房。场景词汇1 attendant 服务员,侍者 2 well-decorated 装饰得好请这边走A:Ah,Mr.and Mrs.Wilson.Would you care to come this way,please?场景词汇1 blind 窗帘 2 shortly 很快地B:Yes,how lovely it is!

客房服务场景实用英语

你一定要会说的场景句

1.怀特先生,要我带您过去吗?

May I show you to your room,Mr.White?

2.请问711号房在哪儿?

Where is Room 711,please?

3.504号房就在走廊的尽头。

Room 504 is at the end of the corridor.

4.请过来,好吗?

Would you care to come this way,please?

5.我们到了。

Here we are.

6.我们的行李什么时候到?

When will our baggage arrive?

7.您可以饱览太平洋美景

You can command a good view of the Pacifc Ocean.

8.如果有事情打电话到外面,我怎样拨号?

And how can I make an outside call?

9.电视怎么看?

What about the TV?

10.我们随时为您效劳。

Were at your service at any time.

带客进房

A:May I show you to your room,Mr.White?怀特先生,要我带您过去吗?

B:Yes,please.Here is our room key.Oh,by the way,how do you know my name?这就更好了。这是房间钥匙。顺便问一下,你是怎样知道我名字的?

延伸 It was on the arrival list for Room 208.May I help you with your suitcases,Mr.White?您的名字写在208房间的来客登记簿上。怀特先生,需要我来帮您提行李箱吗?

No,thanks.I can manage it.不了,谢谢。我能自己提。

询问房间

A:Welcome to the seventh fioor.I’m the fioor attendant1 .Just let me know if there is anything I can do for you.欢迎光临我们7楼。我是楼层服务员。如果有什么事要我做,请随时吩咐。

B:Where is Room 711,please?请问711号房在哪儿?

延伸 Good morning,are you a room attendant?早上好,你是客房服务员吗?

Yes,I am.不错,我是。

Where is Room 908,please?请问908房间在哪儿?

It is along here.沿着这边走过去就行了。

指示房间位置

A:This way,please.Room 504 is at the end of the corridor.请这边走,504号房就在走廊的尽头。

B:The corridor is well-decorated2 .How lovely! 这个走廊装饰得很好,非常可爱。

延伸 May I have your room number,please?可以告诉我您的房间号吗?

Yes,it’s 1204.可以,是1204号房。

Sir,your room is at the end of the corridor.This way,please.先生,您的房间在走廊的尽头。请这边走。

场景词汇

1 attendant 服务员,侍者 2 well-decorated 装饰得好

请这边走

A:Ah,Mr.and Mrs.Wilson.Would you care to come this way,please?

It is along here.啊,威尔逊先生、威尔逊太太,请过来,好吗?

B:Oh,how do you know our name?你是怎么知道我们的名字的?(www.xing528.com)

延伸 Come this way please,Mr.Bennett.请这边走,本内特先生。

This way,please.Let me help you with that bag.请这边走,让我帮您提那个包吧。

到达房间

A:This way,please.(After a while) Here we are.After you.这边请。(走了一会儿)我们到了。您先请。

B:Thank you.When will our baggage arrive?谢谢你。我们的行李什么时候会到?

延伸 Here we are,sir.Room 208.This is your room,sir.Shall I open the blinds1,sir?我们到了,先生。208号房间。这是您的房间。要我把窗帘打开吗,先生?

Yes,please.好的,谢谢。

Here’s your room,madam.Um...after you.太太,这是您的房间,嗯,您先请。

Thanks.Oh,what a large room! So nice!谢谢。啊,这房间真大,真漂亮!

Here we are.After you.我们到了,您先请。

询问行李

A:Thank you.When will our baggage arrive?谢谢。我们的行李什么时候到?

B:Your suitcases will be here shortly2.The bellman is handling them.你们的箱子很快就会送到。行李员会送上来的。

延伸 The bellman will take it up soon.行李员很快会拿上来的。

Very well.很好。

可赏美景

A:The room is facing south.You can command a good view of the Pacific Ocean.

这房间朝南。您可以饱览太平洋的美景。

场景词汇

1 blind 窗帘 2 shortly 很快地

B:Yes,how lovely it is!是的,多美的景色啊!

延伸 Your room is facing the garden.It’s very quiet.I hope you will like it.您的房间正好朝向花园,非常安静。我想您一定会喜欢的。

Yes,we will.The room looks very nice.我们一定会喜欢的。这个房间看上去很不错。

How do you like this room?您觉得这个房间怎么样?

Oh,it looks comfortable and cozy1.We like it very much.哦,这个房间看上去很舒适。我们非常喜欢。

如何打电话

A:And how can I make an outside call?如果有事情打电话到外面,我怎样拨号?

B:If you want to make an outside call,please dial “0” first.There is a telephone directory on the writing desk.You may read it.如果您想打出去,先拨“0”。写字台上有一个电话簿,您可以参考一下。

延伸 The telephone is computerized.You can call any place if you like.The charges will be paid when you check out.电话是电脑控制的,只要愿意,你可以往任何一个地方打,电话费在结账时支付。

如何使用设施

A:What about the TV?电视怎么看?

B:This is the remote control2.There are sixteen channels including three English programs and two Japanese programs.Here is a program list.Well,is there anything I can do before I leave the room?这是遥控器。一共有16个频道,包括3个英文频道和2个日文频道。这是节目单。在我离开房间之前还有什么事要帮忙吗?

延伸 Here is the master switch.This is the temperature control.You may adjust it as you like.And the panel on the nightstand3controls the different devices in the room.By the way,there’re two sockets4in the bathroom,for 110V and 220V respectively;the voltage here is much higher than that in the USA.这是总开关。这是温度控制器。您可以按照您的喜好进行调整。床头柜上的控制板控制着房间里的各种电器装置。另外说一下,浴室里有两个插座,一个是220V的,另一个是110V的。这儿的电压比美国高。

场景词汇

1 cozy 舒适的 2 remote control 遥控器

3 nightstand 床头柜 4 socket 插座

Oh.I can use my electric shaver.And I feel like taking a bath to freshen up after the transocean flight.噢,我能用电动剃须刀了。经过越洋飞行以后,我想洗个澡来清醒一下。

Over here is the bed-head console1.It has three buttons.The one on the left is to control the TV,the one in the middle is for the radio,and the one on the right is for the lights.这是床头控制台,有3个按钮。左边的按钮控制电视,中间的是收音机总开关,右边的是电灯总开关。

随时效劳

A:You can press the auto-ring on the bedside control or telephone the service counter.We’re at your service at any time.您可以按一下床边的自动铃或者打电话给服务台,我们随时为您效劳。

B:Thank you.谢谢。

延伸 We’re always at your service.我们随时准备为您效劳。

场景词汇

1 console 控制台

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